Telehealth
About Telehealth
"Telehealth" is the use of technology like computers and mobile devices (smart phones or tablets) over the internet to allow remote medical appointments using video calls and/or virtual chat software.
During the Covid-19 emergency, Randolph Community Clinic is happy to serve you remotely through the telehealth program, Doxy.me .
During the Covid-19 emergency, Randolph Community Clinic is happy to serve you remotely through the telehealth program, Doxy.me .
Using Doxy.me
First, patients should schedule appointments as usual, by calling the clinic or requesting an appointment through your patient portal.
Before your telehealth appointment, you should make sure that your browser has permission to use your webcam and microphone so we may see and hear you. If these permissions are not allowed, Doxy.me will give you a reminder message when you check in to your telehealth appointment.
At the time of your appointment, click on the button for your scheduled provider (below) to join their digital waiting room. You should be able to see yourself on the video preview. At this time, you may enter a message in the chat with any information you'd like to share with your provider. To do this, click the speech bubble icon next to your provider's name on the left side of the screen on a computer or at the top right corner of the screen on a mobile device and type in your message. When your provider is ready, she will start your video call.
Before your telehealth appointment, you should make sure that your browser has permission to use your webcam and microphone so we may see and hear you. If these permissions are not allowed, Doxy.me will give you a reminder message when you check in to your telehealth appointment.
At the time of your appointment, click on the button for your scheduled provider (below) to join their digital waiting room. You should be able to see yourself on the video preview. At this time, you may enter a message in the chat with any information you'd like to share with your provider. To do this, click the speech bubble icon next to your provider's name on the left side of the screen on a computer or at the top right corner of the screen on a mobile device and type in your message. When your provider is ready, she will start your video call.
Enter the waiting room
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